Went on a short vacation 2 weeks ago and when I returned I discovered a tree had been hit by lightning. A light fixture on the patio was burnt off the house, the cable was out and no phone service... I called the cable comppany and they came out 4 days later repaired all the cable, but I found I had lost a computer, an ac adapter on a laptop, and one tv.
The phone company was called TWICE and never did anything about my problem so I rewired the damn box myself! After the phones started working again, the first call I made was to the phone company to complain. I told them the repairman should be fired and that I did NOT expect to be charged for the week I was without service! The promised me I wouldn't and asked if there was anything else they could do!!! I said, "God no!" and hung up!
Hmmm, remember when customer satisfaction was priority one???
